Privacy Policy

Last Updated: May 2026

Are U Moving? Services (“we,” “our,” or “us”) is committed to protecting your privacy, improving your website experience, and maintaining a secure, accessible, and compliant website for all visitors. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or submit a moving inquiry or quote request.

For privacy questions, service inquiries, or requests concerning your personal information, please contact:

Are U Moving? Services
Contact: Orlando
Email: orlando@areumovingservices.com

For website accessibility concerns, technical website issues, or assistance accessing website content, you may also copy:

Makayla Rayko, MPR Designs
Email: makayla@mprdesigns.com

1. Information We Collect

1.1 Information You Provide

You may voluntarily provide personal information when you:

• Submit a contact form
• Request a moving quote
• Ask for information about residential or commercial moving services
• Request packing, loading, unloading, transportation, or related services
• Contact us with questions about an upcoming move
• Request a consultation, estimate, or follow-up communication

The information collected may include:

• Name
• Email address
• Phone number
• Pickup address
• Drop-off address
• Number of bedrooms
• Number of bathrooms
• Details about your move
• Information about special items, access requirements, or requested services
• Any additional information you choose to include in your message

Please avoid submitting sensitive personal information through website forms unless it is necessary for us to respond to your request.

1.2 Automatically Collected Information

Through website analytics, hosting systems, and standard website technologies, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on the website
• Website interactions
• Referral sources
• Approximate geographic location
• Date and time of website visits
• Form submission metadata

This information helps us evaluate website performance, improve the visitor experience, identify technical problems, and protect the website from spam or unauthorized activity.

1.3 Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to support website functionality, analytics, security, and performance.

Cookies may be used for:

• Core website functionality
• Remembering visitor preferences
• Website performance tracking
• Analytics and general visitor behavior insights
• Spam prevention
• Form security
• Website security
• Measuring the effectiveness of advertising or referral sources

You may manage or disable cookies through your browser settings or through any cookie consent tools provided on the website. Disabling certain cookies may affect how some website features function.

2. How We Use Your Information

We may use information collected through the website to:

• Operate, maintain, and improve the website
• Respond to contact requests and moving inquiries
• Prepare or discuss moving estimates
• Contact you regarding requested services
• Review pickup and drop-off information
• Evaluate the anticipated size or scope of a move
• Schedule consultations, estimates, or moving services
• Provide customer support
• Communicate about changes to requested services
• Improve website performance and user experience
• Protect the website from spam, fraud, abuse, or unauthorized activity
• Maintain security, accessibility, and compliance standards
• Keep internal business and customer service records
• Comply with applicable legal or regulatory obligations

We do not sell or rent your personal information.

3. Moving Quote and Service Information

Information submitted through a moving quote form is used to evaluate your inquiry and assist Are U Moving? Services in understanding the general scope of your move.

Submitting a website form does not create a binding service agreement, guarantee availability, or establish a final moving price.

Quotes or estimates may require additional information, including:

• Move date
• Property access
• Distance between locations
• Number and type of belongings
• Stairs, elevators, or parking limitations
• Oversized, fragile, or specialty items
• Packing or storage needs
• Additional labor or equipment requirements

Any final pricing, scheduling, service terms, deposits, or agreements will be communicated separately by Are U Moving? Services.

4. Communications and Marketing

Are U Moving? Services may communicate with individuals who submit forms, request quotes, or otherwise provide their contact information.

Communications may include:

• Responses to moving inquiries
• Quote or estimate follow-ups
• Requests for additional information
• Scheduling communications
• Service confirmations
• Updates concerning an upcoming move
• Customer service messages
• Information about moving services, promotions, or availability

You may request to stop receiving non-essential marketing communications at any time by contacting:

orlando@areumovingservices.com

Transactional or service-related communications may still be sent when necessary to respond to an active inquiry or provide requested services.

Marketing emails, when used, will include a method to unsubscribe or request removal from future promotional communications.

5. Google Services and Website Tools

The website may use Google services or similar third-party technologies to improve functionality, security, analytics, and website performance.

These tools may include:

5.1 Google Analytics

Google Analytics may be used to understand website traffic, visitor flow, referral sources, device information, and general website behavior.

Analytics information is generally used in an aggregated manner to evaluate and improve the website.

5.2 Google reCAPTCHA

Google reCAPTCHA or a similar security tool may be used on website forms to help prevent spam, automated submissions, fraud, and misuse.

5.3 Google Verification

Google verification tools may be used to confirm website or domain ownership and support website analytics, security, search visibility, or administrative functions.

5.4 Google Maps or Location Services

The website may use Google Maps or related location tools to display service areas, business locations, directions, or geographic information.

Google’s own privacy policies and terms may apply when Google services are active on the website.

6. Website Accessibility

Are U Moving? Services is committed to providing a website experience that is accessible and usable for all visitors, including individuals with disabilities.

We strive to support accessibility best practices, including:

• Clear website structure and navigation
• Readable text and responsive layouts
• Alternative text for meaningful images when applicable
• Keyboard-friendly navigation where reasonably possible
• Proper heading structure
• Accessible website formatting
• Clear form labels and instructions
• Sufficient visual contrast where reasonably possible
• Ongoing improvements as website standards and technologies evolve

Accessibility Assistance

If you experience difficulty accessing any part of the website, please contact:

Are U Moving? Services
Contact: Orlando
Email: orlando@areumovingservices.com

For website accessibility or technical website support, please also copy:

Makayla Rayko, MPR Designs
Email: makayla@mprdesigns.com

Please include:

• The page or feature you were trying to access
• A description of the issue
• The device or browser you were using
• Any assistive technology you were using, if you wish to share

We will make reasonable efforts to provide the requested information, service, or assistance in an accessible format.

7. Data Security

We use reasonable administrative, technical, and website security practices to help protect information submitted through the website from unauthorized access, misuse, loss, alteration, or disclosure.

Website security measures may include:

• Secure website hosting practices
• SSL encryption
• Routine website and plugin updates
• Spam protection tools
• Form security measures
• Access controls
• Website backups
• Monitoring for technical, security, or performance issues
• Restricted administrative access

While reasonable measures are taken to protect visitor information, no website, email system, or online transmission method can be guaranteed completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Respond to your inquiry
• Prepare or discuss a moving estimate
• Provide requested moving services
• Maintain customer service and business records
• Resolve disputes
• Enforce agreements
• Meet tax, accounting, insurance, or legal obligations
• Protect against fraud or misuse

Information that is no longer reasonably necessary may be deleted, anonymized, or securely archived in accordance with applicable business and legal requirements.

9. Your Rights and Choices

Depending on applicable law, you may contact us to request that we:

• Review the personal information we have about you
• Correct inaccurate information
• Update your contact information
• Remove you from non-essential communications
• Delete personal information when legally permitted
• Address a privacy-related concern
• Assist with cookie or accessibility-related questions

For privacy requests, contact:

orlando@areumovingservices.com

We may need to verify your identity before processing certain requests. Some information may be retained when required for legal, accounting, insurance, fraud-prevention, or legitimate business purposes.

10. Third-Party Sharing

We do not sell personal information.

We may share limited information with trusted service providers when reasonably necessary to operate the website, respond to an inquiry, or provide requested services.

These providers may include:

• Website hosting providers
• Website maintenance and development providers
• Analytics and security platforms
• Email and communication providers
• Customer management or scheduling platforms
• Payment-processing providers
• Moving service partners or subcontractors
• Insurance, accounting, or legal service providers
• Business partners involved in responding to or completing a requested move

Third-party providers are expected to handle information securely and use it only for authorized business purposes.

We may also disclose information when reasonably necessary to comply with the law, respond to lawful requests, protect legal rights, investigate fraud, or protect the safety of customers, employees, visitors, or the public.

11. External Websites and Links

Our website may contain links to third-party websites, social media platforms, review websites, payment providers, or other external services.

We are not responsible for the privacy practices, security, accessibility, accuracy, or content of third-party websites. Visitors should review the privacy policies of any external websites they choose to visit.

12. Children’s Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through the website.

If we learn that personal information from a child under 13 has been submitted without appropriate authorization, we will take reasonable steps to remove it.

13. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our website, services, technologies, business practices, or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after an updated policy is posted indicates acknowledgment of the revised policy.

14. Contact Information

For privacy matters, moving service inquiries, accessibility assistance, or general website questions, please contact:

Are U Moving? Services
Contact: Orlando
Email: orlando@areumovingservices.com

For website accessibility or technical website support, please copy:

Makayla Rayko, MPR Designs
Email: makayla@mprdesigns.com